Enable captions or change subtitle language
You can turn captions on or off so that the text appears on the screen while watching a story, or activate translated subtitles where available. To access these settings on our website:
- Click or tap the 'cog' icon in the video player controls.
- Click or tap the CC menu item.
- Click or tap on the name of the captions you want to display:
How the captions display will depend on the browser you're using. If you're experiencing difficulties viewing the captions, try updating your browser to the latest version or switching to another browser. We recommend using the latest version of Chrome or Firefox for the best results.
Please note that unfortunately closed captions are not available via AirPlay at this time, but you can use screen mirroring to display captions and subtitles on other Apple devices.
Captions on by default
Account Holders, Library Patrons and users that have logged in via SSO can also control whether captions are on or off by default. To do this:
- Log into your account settings.
- Scroll down to Turn Captions on Videos by Default.
- Select Yes or No as preferred.
- Click the Submit button to save.
This setting will apply whether you are watching videos from our website or our apps.
Customising captions
You can customise the appearance of captions and your browser will remember the settings. Here's a quick video showing how it's done: