Authentication
School Access
- What's the difference between an Account Holder and a Viewer?
- Can we save our Viewer password to make logging on easier for young students?
- Our Viewer login works on one type of device (eg computers) but not others (eg iPads) - why doesn't it work everywhere?
- Can you provide URLs embedded with our school's Viewer username and password?
- Troubleshooting for schools that can't access our login page
SSO (Single Sign-On) for Schools and Tertiary
- How do we set up SAML Single Sign-On (SSO) for our organisation?
- SSO set up steps for Microsoft Entra ID (Azure)
- SSO set up steps for Google
- SSO set up steps for OpenAthens
- SSO set up steps for Cloudwork
- SSO set up steps for OneLogin
- SSO for Department of Education NSW schools
- SSO for South Australian public schools (EdPass)
- SSO for Victorian Public Schools
Library Patron Access
- How do I log in as a public library patron?
- Library patron login error messages
- How do I update my library barcode number if it has changed?
- Which patron authentication options are available with a Public Library subscription?
- How do I change the way our library's name appears on the library login page?
- Do you support patron access via the SpydusAPI (LCF)?
- Do you support patron access via SIP2?
- How do I update our library's barcode range, local IP addresses or referring domains?